Reference

Privacy Policy for Your Indonesia Account

Your live casino, Dragon Hatch, Rocket Crash and sportsbook activity sits under one pp444 Privacy Policy, so you can see how account details, wallet records and cookie choices…

DANA data careOVO receipt recordsGoPay account checksQRIS log handlingWIB privacy support
pp444 Privacy Policy for Your Indonesia Account
PRIVACY HELP

Reach Us About Your Privacy Request

Fast contact matters when your phone number changes or a payment receipt appears under the wrong account. We handle privacy questions through live chat, email and the in-account request form, with support active daily from 10:00 to 02:00 WIB. For your protection, we may ask for username, registered phone and a recent DANA, OVO, GoPay or QRIS reference before we change or release account data.

Team online

Live chat

Use live chat for quick privacy questions about account email, phone number, device login or payment receipt visibility. Our team answers daily from 10:00 to 02:00 WIB and may ask you to confirm your username.

Privacy email

Send detailed requests to [email protected] when you need a copy, correction or deletion check. Include your username, registered phone and the payment rail involved, but never send your password or full wallet PIN.

Account form

When you can log in, head to Account > Profile > Privacy Requests. That path ties your request to the active account session, which helps us verify ownership before we adjust stored personal data.

ACCOUNT CONTROLS

Data Controls Behind Your Account

Privacy work is part of daily operations, not a separate promise written after the fact.

Account collection

We collect the account fields you enter, including username, phone number, email and password records. Verification steps may add document or selfie data when we need to check ownership before sensitive changes.

Payment records

DANA, OVO, GoPay and QRIS records are used to match wallet events to your account. We store transaction references, timing and status so support can trace a missing or disputed payment.

Cookie control

Cookies help keep your session active and remember basic choices. On Android Chrome, use Settings > Site settings > Cookies; on iPhone Safari, use Settings > Safari > Advanced > Website Data.

Security logs

We may log IP address, browser type, device model and login time when you access the lobby. These records help us spot unusual access before your wallet or profile details are changed.

Game activity

Activity in Andar Bahar, Super Bingo, Mega Fishing or sportsbook markets may be stored with time, session and stake records. We use this to settle account history and answer your privacy request accurately.

Change requests

You can ask us to correct profile details, close unused data or explain a retained record. Start in Account > Profile > Privacy Requests, or use email if you cannot access the account.

Privacy Policy Questions You May Ask

Your privacy questions usually appear at practical moments: opening an account, changing a phone number, checking a QRIS receipt or clearing cookies on a shared device. We answer those requests with account ownership checks first, then explain what we hold, why it exists and which channel can handle the next step. Use these answers before you contact us, then reach out if your account needs a specific action.

We collect the details you enter, such as username, phone number, email and password records. We may also record device, IP and login time so we can protect account access and answer privacy requests.

We use those payment records to match wallet activity to your account, trace receipt timing and handle support disputes. The record may include transaction reference, amount, status and the account linked to the payment.

Yes. Go to Account > Profile > Privacy Requests when you can log in, or email [email protected] if access is blocked. We verify ownership before changing phone, email or other profile details.

You can ask us to delete data that is no longer needed for account, payment, security or legal reasons. Some records may stay for required checks, and we will explain what remains and why.

Cookies support login sessions and basic device choices. Game activity such as Dragon Hatch, Rocket Crash or Andar Bahar is stored mainly in account history, while cookie settings can be changed through your browser controls.

Only staff who need access for ownership checks, security work or privacy handling can view verification material. We keep access narrowed to the task and do not ask you to send wallet PINs or passwords.

Live chat is available daily from 10:00 to 02:00 WIB for quick checks. Email requests may take longer when we need account proof, payment references or extra review by the privacy handling team.